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Frequently Asked Questions

Can I program traditional hearing aids over the platform?

Not directly through the Tuned platform, no. However, for patients with hearing aids, you could use tele-audiology features from manufacturers simultaneously with Tuned, when appropriate.

What is the audiologist-Tuned relationship in terms of tax status?

Audiologists are considered independent contractors, not employees of Tuned. Tuned will provide a 1099-MISC form to audiologists every year.

Why do you need my license and proof of ID?

As part of our rigorous vetting process, our audiology team will review both your audiology license and ID, and will set your profile up to comply with state and federal laws and regulations.

Can I sync my calendar with CounselEAR?

Yes, the integration with CounselEar allows patients booking appointments with you to only see time slots that are free on either Tuned and CounselEAR. Basically, you can allocate time to telehealth on Tuned and in-person appointments on your CounselEAR calendar. Patients can’t book telehealth when you’re working in-person and vice versa.Contact Tuned at and let us know you’d like the calendars synced. Tell us if your email on Tuned is the same as on CounselEAR and we’ll help you from there. You can also read more on Tuniversity here.